Mon Nov 13 '17 Announcement
about 7 years ago
– Mon, Nov 13, 2017 at 09:47:51 AM
Hey Backers!
With November in full swing, our latest monthly update is ready!
We're going to do something a little different this time - we're hosting our updates on our blog at www.thinkmindset.com. You can follow this link to access our October update.
This gives us a little more freedom to play around with the format of the updates, and embed some interesting stuff. Indiegogo's update system is pretty limiting in the format of what you can upload, and don't allow for any variation/editing. We're going to experiment with different forms of content in the future, and our blog will be the central hub around which this spreads.
For those that just want a brief read, we'll keep posting our TL;DR here as well.
We started finalizing some of the critical components: the lower headband mechanism, the electronic stack, electrode parameter, etc. Engineering prototypes will be ready next month, after which the design will focus on small tweaks.
In parallel, we’ve been working on our app, which we’re now using while we work every day. We have questions below that we need your feedback on, so please take the time to give us your thoughts!
Design is still on schedule for April. This month we’ll be at the WeAreWearables event in Toronto November 29th, so please stop by if you’re in town!
Let us know what you think of the update in the comments on here, or on our blog. And while you're there, make sure to check out the other posts we've made!
What would you like us to write about in the future? Share your thoughts, so we can better share ours!
Much love,
- The Mindset Team
Tue Nov 7 '17 Announcement
about 7 years ago
– Tue, Nov 07, 2017 at 09:26:18 PM
Hey Backers - quick little interim update, while we work on the more substantial October post!
We recently sent out our BackerKit surveys. This service allows us to collect shipping address information from you all, which we'll use to make sure we send Mindset to the correct location. This information will be editable by you any time between now and shipping, by following the same link. It shouldn't take more than a couple minutes to fill out, so please take the time.
In parallel, this brought to light the fact that we never charged any of you the shipping cost on the units during the campaign. Somehow between creating the page, setting up the pledge packages, and launching the campaign, the shipping prices were never entered. This was an oversight on our part, and we sincerely apologize for it. I understand the feeling - there's nothing more frustrating than hidden fees when purchasing online.
The unfortunate reality is that this shipping fee is a necessary evil. We always intended to charge for shipping, and budgeted our campaign accordingly. Case in point: Kickstarter backers and pre-orders through thinkmindset.com paid the same shipping rate. This is intended to cover the packaging, logistics, and distribution of each of the units to your homes across the world - without it, we simply aren't able to fulfil the orders.
Until now, we were not aware that the shipping had never been charged. Having not budgeted for this reality, we don't have an alternative to charging the difference after-the-fact. You'll be able to enter your payment information through the same BackerKit survey link, which will only be charged when we ship the devices. Please take the time to enter this information while you complete the survey.
We apologize once again - being our first Indiegogo campaign, small mistakes were bound to happen. If this is a make-or-break condition for anyone, feel free to send an email to [email protected] and we'll be in touch shortly.
We'll be sending out our full update by the end of next weekend, so be sure to stay tuned - lots of progress, pictures, and excitement to talk about!
Until then, much love,
- The Mindset Team
Mon Oct 16 '17 Announcement
over 7 years ago
– Mon, Oct 16, 2017 at 07:23:28 AM
Hey Backers!
The update for September is live - you can find it HERE. There have been a lot of subtle changes to the product that I think you'll like to see, pictures and all!
If you have any questions about the product, our team, or anything else, make sure to post them here, or send them to [email protected]! We really appreciate your support, and love to hear from you.
Lots of love,
- The Mindset Team
Tue Sep 12 '17 Announcement
over 7 years ago
– Tue, Sep 12, 2017 at 08:02:17 AM
Hey Backers!
Our August update is out - check it out at THIS LINK! We've got some exciting news about our team - it's definitely worth the read.
Our new website is also live! You can check it out at thinkmindset.com. We'd love your feedback on the page, so we can continue improving it.
Please share your comments, questions, concerns, and any other information in the comments section. And as always, check out our Facebook, Twitter, and Instagram pages for more fun articles and updates!
Lots of love,
- The Mindset Team
Mon Aug 14 '17 Announcement
over 7 years ago
– Mon, Aug 14, 2017 at 02:58:51 PM
Hey Backers!
We just posted our July Update - you can follow THIS LINK to access it. We'd love to get your feedback on our updates - what you like, didn't like, and what you want us to focus on in the next ones!
Likewise, you've all been very quiet lately. We'd love to get your thoughts on the product, ideas for features, concerns about the technology, anything you're thinking. Post a comment on Indiegogo, and let's get a conversation going about Mindset!
Much love,
- The Mindset Team
